Great service. Always easy to schedule a service appt. When you arrive, the check in is quick and easy. After checking in, you wait in a clean waiting room that includes a tv, coffee, water, soda, tea and light snacks. There is also free wireless. The service is always completed sooner than promised and they are good about informing you of issues, but not pressuring you to fix them; rather, they educate you as to what may or may not be necessary at the time. I bought my car here in 2006 and have continued to service it here ever since. Car is running great 7 years later. Thank you, Piazza Acura of West Chester!

Service is always the best from the moment I drive in until I leave. Everyone is very accommodating. They explain what they are doing and why it should be done, but leaving it up to me entirely to make a decision.

I was in and out in 45 minutes, start to finish. Very responsive team that did only what was needed and took the time to show why. I love the vehicle and the service.

Piazza Acura of West Chester got me in and out as promised. A great benefit in this busy time!

I get excellent service and wouldn't think of taking my car anywhere else.

I have been coming here for over 15 years and have never been disappointed in any aspect of the dealership!

I bought my TSX at this dealership four years ago and have had it serviced there since purchase. Service personnel are knowledgeable and attentive and the service has been excellent every time. Issues are addressed immediately and with customer satisfaction as the ultimate goal.

The Piazza Acura of West Chester dealership has always given me excellent service. I would recommend them highly. The service waiting time is always short which is important to me since I have a very tight schedule. I am in and out in no time.

I had an excellent experience with buying the ILX. My salesman, Brent, provided great service.. He walked me through all the features of the car, let me know about different packages available and was extremely knowledgeable and able to answer any question I had. When it came to the actually purchase the business manager made it a seamless process and was friendly and knowledgeable as well. Overall, my best car buying experience to date. Looking forward to continue working with Piazza Acura of West Chester in the future!

The service department went very well. John at the service desk was very helpful. He provided great service over the phone when I called last week and was great in person when I picked up the car as well.

I love Piazza Acura of West Chester. Their service department is excellent. Everyone is very friendly. They let you know the costs before they do the work. I trust them and like their work. They are part of the reason that I continue to buy Acuras. I highly recommend this dealer.

My experience for my recent inspection and check up was smooth and clearly well organized. I received a loaner and it was clean and ready. I received a call informing me of when I could pick up the car and that there were no recommendations for any additional work. Overall, my experience was excellent, and will likely be a big influence when I come to replace my car in the future.

I have been in the retail industry for over 25 years and I must say that every time I visit Piazza Acura of West Chester for service I am impressed by the customer service you guys provide. I am captivated by the whole experience starting from when I pull into the service bay and out of my vehicle, up to when I complete my transaction and am returned my vehicle ready to go in a speedy time frame. I am always welcomed by a friendly smile and a hello Sir, ending with a thank you and come again.

I am very happy with Piazza Acura of West Chester's service and appreciate their dedication. Everyone is friendly and professional.

Excellent experience. I had an infrequent vibration noise in my 2010 Acura TL, which I researched as being due to one of three problems. Piazza Acura listened to my concerns (which I had written out) they arranged for an appointment with a loaner. I was called the next day with a progress report - they found the problem in the transmission software. Software upgrade was done and they kept the car another day to re-test (while I had a 2012 TL car loaner). Same service advisor called me the next day with further update. The staff knows me by name and treats me very nicely. Piazza Acura of West Chester runs a very professional operation. They do quality and reliable work that makes it worth it. Also as regards price, they are less expensive than many other dealers. I travel from Delaware to use them and plan to continue to do so. Great car and excellent service!!